Right of withdrawal

Version 1.0 — Effective date 2026-07-14 — Status live — SHA-256 78730d34bb5db540bfc08a2663bf1277770e6ff95b515fac4125a1567bc25f4a

Status of this page

Version in effect. P2.10-B records technical purchase and new-reading consents.

Request

A request may be sent to contact@pleromia.fr with the account address and purchase reference. Eligibility and timing will be reviewed against the product actually purchased and applicable rules.

No autonomous workflow

Buying a pack collects no blanket waiver for future readings, and unused credits retain the conservative fourteen-day treatment. Before every new generation, two distinct checkboxes request immediate performance and acknowledge the displayed information about its consequences.A transactional withdrawal form and a downloadable acknowledgement (secure_download channel) are available. A technical refund after generation failure is not that workflow. Integrity hashes are not an electronic signature, proof of identity, or trusted timestamp.

Withdrawal acknowledgement

A transactional withdrawal form and a downloadable acknowledgement (secure_download channel) are available. Integrity hashes are not an electronic signature, proof of identity, or trusted timestamp. The acknowledgement is neither an eligibility decision nor refund confirmation.

Mediation

The designated consumer mediator is CM2C — Centre de la Médiation de la Consommation de Conciliateurs de Justice, 49 rue de Ponthieu, 75008 Paris, France. Referral is free of charge for the consumer: https://www.cm2c.net/declarer-un-litige.php — phone +33 1 89 47 00 14 — litiges@cm2c.net.