Terms of sale
Version 2.1 — Effective date 2026-09-05 — Status live — SHA-256 89055a50c993445595292676c48e3f4e51a736fb0dafd6dd4f59bb3ca78871a3
Status of this version
Version in effect. These terms apply to every sale concluded from their effective date.
Service
Prélude prepares personalised monthly readings from a natal chart for introspection and entertainment. One reading consumes one credit. One offer is available: the monthly “Prélude” subscription, which credits one reading on each paid invoice.
Credits and prices
The monthly “Prélude” subscription is sold at 12.99 per month. One-time purchases, packs and yearly subscriptions are no longer on sale; credits already purchased remain usable with no time limit. The French interface uses EUR exclusively and the English interface uses USD exclusively. Prélude operates under the French VAT franchise for small businesses set out in Article 293 B of the French General Tax Code: VAT is not applicable and these amounts are final prices, with no VAT charged or deductible. Each invoice bears the statement « TVA non applicable, art. 293 B du CGI », and Stripe automatic tax is disabled by design.
Subscription
The “Prélude” subscription runs for one month and renews tacitly each month. Its price is broken down into two services: the personalised monthly reading, a distinct service supplied in full once generated, and the sky follow-up (monthly weather, dates, natal wheel and reading space), a continuous service. Price breakdown — monthly plan 12.99: monthly reading 9.99, sky follow-up 3.00. On each paid invoice, one reading is credited to the account; a credited reading that is not consumed remains usable with no time limit, including after cancellation. Cancellation is available at any time from the account (dedicated button, no reason or fee required) and takes effect at the end of the current period, with no refund of the started period outside the right of withdrawal. If a renewal payment fails, access to the new period’s credits is suspended until settled, and the subscription is cancelled if payment does not complete.
Payment and delivery
Before subscribing, three separate, versioned, unchecked local consents request acceptance of the Terms of Sale, confirmation of legal age, and agreement to immediate performance and its consequences for withdrawal. The server records canonical values and its own timestamp before requesting a hosted Stripe Checkout Session. Stripe processes payment and Prélude does not store card details. The account email is sent to Stripe and a Stripe Customer is created or used to enable subscription invoices.
Withdrawal
General information is provided on the withdrawal page. No blanket waiver covers future readings for one-time purchases. Unused credits retain the conservative fourteen-day treatment. Each new reading separately requests immediate performance and acknowledgement of the displayed withdrawal information. For the subscription: the fourteen-day withdrawal period runs from sign-up. Subscribing expressly requests that performance begin immediately. If you withdraw within the period, the monthly reading already generated — a distinct service, supplied in full, priced separately above — remains due at its stated value; the sky follow-up is refunded pro rata for the unused period (Article L221-25 of the French Consumer Code). No new withdrawal period arises on renewals. A transactional withdrawal form and a downloadable acknowledgement (secure_download channel) are available. Integrity hashes are not an electronic signature, proof of identity, or trusted timestamp. The acknowledgement is neither an eligibility decision nor refund confirmation.
Withdrawal acknowledgement
A transactional withdrawal form and a downloadable acknowledgement (secure_download channel) are available. Integrity hashes are not an electronic signature, proof of identity, or trusted timestamp. The acknowledgement is neither an eligibility decision nor refund confirmation.
Mediation and disputes
In accordance with the French Consumer Code (consumer-dispute mediation), after sending us a written complaint and failing a satisfactory answer, you may refer the dispute free of charge to the designated consumer mediator: CM2C — Centre de la Médiation de la Consommation de Conciliateurs de Justice, 49 rue de Ponthieu, 75008 Paris, France — phone +33 1 89 47 00 14 — https://www.cm2c.net/declarer-un-litige.php — litiges@cm2c.net (agreement from 19/07/2026 to 19/07/2029).